They advertise they have a play room but went there yesterday and the attendant was on break from 130-4 and it was locked. We went there intentionally so my child could play while I did laundry. It was ridiculously expensive, spent $40 which I wouldn't have minded as much if the room was actually open. The agawam one is much better.
Went there when it was busy, but had no real issues. Nitpicks would be parking and possibly the prices? Other than that it was an average laundromat.
In all the years I have been coming here, because I have none on bone arthritis in both knees and my husband has a bad back, we have pulled up in front of the main door and brought the laundry in then immediately moved. We make sure no one is walking there. Today the attendant came out yelling at us how this is illegal and we will get a ticket. She went on ranting at us. She then had a conversation with someone else who could have been an attendant. No offer of assistance or any civility. There is no handicapped provisions here parking or entrance. I am not used to being spoken to as if I am a child. What I did May have been wrong, what she did was a pathetic excuse for customer service. I am a 61 year old woman, my husband is 70. May not matter but we will now go any place but here.
Great job with my clothes. .thanks
Only reason for not a five is cuz their attendants have random hours ... No bathroom or sink to wipe your hands if u get soap on them .... But not super busy during the week.. Way busier on weekends with college kids but nice and clean washers and dryers work amazing
Stay Play Laundromat is a US Laundry based in Westfield, Massachusetts. Stay Play Laundromat is located at 65 Franklin St, Westfield, MA 01085, USA.
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