Excellent doctors and NP's
I arrive to my app 15min early to the West Springfield office and they took every person that was there before us and after. We sat there for an hour and 15min and every person that came before and after us was taken in and they were already been seen and were leaving and when i asked why we werent being called the lady said that she didnt know why we werent called and that we were next and 2 patients came after that and they were called in right away and when i was getting ready to leave thats when they called us in. They were so rude in the front about it. Changed offices and NEVER AGAIN am i bringing my kids back there!!!!! If you have too, go to the Westfield office instead, its worth the drive and ladies are so much friendlier there.
I, too, feel like I have won a radio contest if I get through on their phone lines. To the point where I have asked the clerk whether I was the correct number caller...seriously. Also, I have been frustrated with them as of late due to the fact that my children are on a 600 plus person waiting list just to get the seasonal flu shot. We started calling about this months ago!! So now I must do the call, hangup, hit redial thing everyday to check the status & I am just not getting anywhere! I do think that the doctors& NPs there are fabulous! They get 5 stars in my book. We love Dr. Moussavian, Evelyn (NP) and Dr. Tom was fabulous, although he is gone now!
We have been to several pediatricians offices & are very happy with PAHC. Although you have to call separate phone numbers for sick and well visits we have never had a problem getting a timely office visit. Office is clean and professional. The staff is knowledgable & caring.
Pediatric Associates Of Hampden County Inc is a US Doctor based in Westfield, Massachusetts. Pediatric Associates Of Hampden County Inc is located at 477 Southwick Rd, Westfield, MA 01085, USA.
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