7
141 Springfield Rd, Westfield, MA 01085, USA
Westfield, Massachusetts 01085
+1 413-572-0400

Very inconsiderate staff members. After trying to return a costume I purchased for $25 that was MISSING the dress (had hat only) I was told I can receive $2.15 back for it since it was past the 7 day period which is NOT posted anywhere. I spoke to a manager and another lady who claimed to be the store manager Jess. She asked why I hadn't returned it sooner. I explained to her between my daughters special needs appointments; OT speech IEP behavioral therapy etc I just haven't had a moment. Which was to be honest none of her business in the first place. She responded saying "I have heard lots of stories and they all manage to make returns. You could have given it to a family member to return it for you." First off my return my responsibility second off how rude!!! Terrible customer service techniques. I would never say something so inconsiderate to a person. This woman should not be working with customers. Very dissatisfied with my experience and it's absurd I am stuck keeping for a $25 hat.

It’s convenient that there are Spanish speaking staff for those customers who don’t speak English! The workers are great! And if one employee can’t help you there is always another who can! The language barrier is never a problem even if the language is something other then Spanish!

I find everything I need at this Walmart Super Center. I save so much money shopping there and that alone makes me happy. All their help throughout the store is so helpful whether they are stocking shelves, cleaning up a mishap, or putting merchandise back. They take the time to assist you and even will walk you to your destination. Very polite workers there..

The new luxury lounger seats are amazing. Super comfortable. Makes a great experience with tons of space. Extra drink cups and food tray are a bonus.

I love their "Savings Catcher".

SWEET HUH?

I can shop at Walmart and it's like a little cash reward when they find a lower price that I didn't know about, at another local store, and automatically credit my account.

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Walmart Supercenter — Department Store in Westfield

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Walmart Supercenter

Department Store at 141 Springfield Rd, Westfield, MA 01085, USA. Here you will find detailed information about Walmart Supercenter: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    6:00 AM – 12:00 AM
  • Tuesday
    6:00 AM – 12:00 AM
  • Wednesday
    6:00 AM – 12:00 AM
  • Thursday
    6:00 AM – 12:00 AM
  • Friday
    6:00 AM – 12:00 AM
  • Saturday
    6:00 AM – 12:00 AM
  • Sunday
    6:00 AM – 12:00 AM

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Massachusetts
Address:
141 Springfield Rd, Westfield, MA 01085, USA.
City:
Westfield
Postcode:
01085

About Walmart Supercenter

Walmart Supercenter is a US Department Store based in Westfield, Massachusetts. Walmart Supercenter is located at 141 Springfield Rd, Westfield, MA 01085, USA.


Please contact with Walmart Supercenter using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Walmart Supercenter opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Walmart Supercenter

  • Colin
    Added 2016.05.15
    Very inconsiderate staff members. After trying to return a costume I purchased for $25 that was MISSING the dress (had hat only) I was told I can receive $2.15 back for it since it was past the 7 day period which is NOT posted anywhere. I spoke to a manager and another lady who claimed to be the store manager Jess. She asked why I hadn't returned it sooner. I explained to her between my daughters special needs appointments; OT speech IEP behavioral therapy etc I just haven't had a moment. Which was to be honest none of her business in the first place. She responded saying "I have heard lots of stories and they all manage to make returns. You could have given it to a family member to return it for you." First off my return my responsibility second off how rude!!! Terrible customer service techniques. I would never say something so inconsiderate to a person. This woman should not be working with customers. Very dissatisfied with my experience and it's absurd I am stuck keeping for a $25 hat.
  • Bailey
    Added 2016.03.25
    It’s convenient that there are Spanish speaking staff for those customers who don’t speak English! The workers are great! And if one employee can’t help you there is always another who can! The language barrier is never a problem even if the language is something other then Spanish!
  • Aidan
    Added 2016.03.23
    I find everything I need at this Walmart Super Center. I save so much money shopping there and that alone makes me happy. All their help throughout the store is so helpful whether they are stocking shelves, cleaning up a mishap, or putting merchandise back. They take the time to assist you and even will walk you to your destination. Very polite workers there..
  • Benjamin
    Added 2016.01.04
    The new luxury lounger seats are amazing. Super comfortable. Makes a great experience with tons of space. Extra drink cups and food tray are a bonus.
  • Ariana
    Added 2015.12.07
    I love their "Savings Catcher".
  • Wyatt
    Added 2014.06.28
    SWEET HUH?
  • Gabriella
    Added 2013.10.29
    I can shop at Walmart and it's like a little cash reward when they find a lower price that I didn't know about, at another local store, and automatically credit my account.
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